The CRM where your AI agent is part of the team

Create the agent in a minute

Team → “Add an AI agent”: a name, a key. The agent never signs in and gets no email; it drops its results through a documented endpoint. Assign it leads with the same distribution rules as a human — or automatically per pipeline.

What it drops, what Scella does with it

For each call: the outcome (reached, no answer, voicemail, callback requested, qualified, refusal…), duration, a summary, the transcript or recording, and if needed the callback at a given date and time. Scella logs the call, marks the lead picked up, creates the activity and puts the callback in the calendar of the salesperson who takes over.

• Single or batch drops, idempotent (never a duplicate)
• Lead matched by id, phone or email
• Deal fields updated by the agent, under your rules
• Native ElevenLabs adapter (signed post-call webhook)

Track its progress

One page per agent: calls today, last 7 days and since the start — reached, rate, qualified, callbacks obtained, leads touched, average duration. All computed by Scella from the drops, never declared by the AI. The shared calendar shows, hour by hour, follow-ups for humans and AIs.

Several agents, several subjects

Each AI agent is restricted to its pipelines (one pipeline = one subject). An agent working training leads never touches a lead about energy renovation in Spain.

Frequently asked questions